Conditions
general terms of sale and rules of procedure
The
reservation request implies the acceptance of the present provisions and their
full acceptance.
Reservation
and payment
- The prices related to the reservation are mentioned
in the rates tab. They are confirmed to the customer in Euros, taxes of
stay included.
- In order to proceed with your reservation, we will
please send us an email to eve@lamaisonindigo.fr
mentioning :
First name,
name of the persons staying at
The Indigo House
Address
postal
Mail
+ phone number
Numbers
of nights and exact dates of reservation
Request
possible options
And,
because you are not a room number and we prefer to work with
human relations, a brief message indicating the context of your visit.
- The tenant must inform La Maison Indigo of the number
of persons concerned by the reservation including babies under
2 years (even if their stay is free). Only the persons indicated
in the same reservation will be able to enter the accommodation, unless
a prior validation of The Indigo House.
- Pets are welcome at La Maison
Indigo only under the supervision of their master.
Their arrival must be indicated when booking your stay.
- Included in the price are the tourist tax, the
charges (water, electricity, heating) and household linen (sheets),
towels, tea towels).
- If you wish to benefit from the parking option
(10€/24h) and in order to ensure its availability, it is strongly recommended to
We recommend that you ask for it at the time of your reservation.
- Your reservation will only be guaranteed upon receipt of the
payment:
- a deposit of 50% of the total amount of the stay for a
reservation more than 14 days before the 1st day of rental (the balance is due at the end of the
pay at the latest 14 days before your stay)
- of the total payment for a reservation less than
14 days from the 1st day of rental
The
payment must be made in Euros by Paypal transfer, cash or bank transfer
bank (Rib on request).
The
Any bank or exchange fees are the sole responsibility of the customer.
- The reservation will be confirmed by email with the
details of the cost, our contact information, the outstanding balance and the
arrival and departure instructions.
Conditions
cancellation policy
- Full refund in case of cancellation
until 30 days before the arrival date.
Reimbursement
50 % in case of cancellation made at least 7 days before the arrival date.
No
refund in case of cancellation made less than 7 days before the date
of arrival.
(In order to
to be pleasant for you, in case of re-rental on the cancelled dates, we will be
may be able to compensate you for a portion of your payment that was collected without
however, nothing is required of you).
- Any request for cancellation or modification must be
made by e-mail. Cancellations or modifications by
telephone are not accepted.
- Any change of dates will be considered as a
reservation and will be subject to the cancellation procedures
standards.
- In case of interruption of the stay, early departure or
of no-show, no refund can be demanded from the
Indigo House.
Your
stay at La Maison Indigo
Our
The small building is family owned, we live there peacefully (and happily!),
in trust and respect for each other. You are welcome to join us!
- Staying most of the time in the ground floor of La Maison
Indigo, I will listen to your expectations to enchant your stay and
will be happy to advise you (by welcoming you at your arrival or at the
phone in case of absence) but I will also respect your
desire of total intimacy.
- Your accommodation will be made available to you from
4:00 p.m. and must be vacated, keys left inside, by 11:00 a.m. at the latest.
- In order to organize your reception, we ask you to
Please let us know your arrival time as soon as possible. Once warned, if
if we were to be absent at the scheduled time, we would give you the
complete instructions for stand-alone entry through a box
safe.
- For your comfort and freedom, we offer you
the possibility of leaving your luggage in the entrance hallway outside the hotel
of these schedules. We ask you to inform us as soon as possible so that
we agree together on a way of access.
The
household
A
On arrival, you will find your accommodation clean, in good condition and the beds
facts.
You
are invited to notify us immediately at of any failure to comply or
malfunction.
In order
to maintain a reasonable price, we do not charge a service fee for
household.
We
Thank you for respecting the premises and making them tidy and in good condition.
state of occupation and cleanliness (dishes, sanitary facilities, hair
of animals…cleaned).
The
rules of La Maison Indigo
- We ask you not to smoke, both in the areas of
in your home (even at the window!).
From
In general, it is strictly forbidden to light fire, candles, incense etc…
He
You can of course smoke in the street but we ask you not to smoke in the
not sit on the stoop of the Indigo House and pick up your cigarette butts a
once extinguished to throw them in a trash can.
- For the respect of the occupants of La Maison Indigo, we
We ask you to be quiet and discreet. Please limit in particular
the sound of slamming doors, footsteps, voices … and more
especially between 10 p.m. and 9 a.m.
The
parties and events are strictly forbidden.
- Taking care of the planet and our health is a
priority to La Maison Indigo!
We use natural products and for the most part ” made
home .
Our quality bedding is manufactured by a small
local company.
We try to reduce waste as much as possible by offering you
shampoo and shower gel in glass containers.
We
let’s sort waste: household waste is separated from recyclable waste
(plastic, paper and cardboard)
In order to stay in
We thank you for respecting these rules in an eco-responsible way
simple :
- Turn off lights and fans when leaving the
reduce the heating and close the windows if it is on
- Limit the duration of showers, turn off the water during
brushing your teeth…
- Use toilet paper sensibly
Responsibility
The
Maison Indigo is not responsible for lost or stolen items.
The
Maison Indigo will in no case be held responsible for direct damages
or indirectly caused to the dwelling or the common parts due to
the tenant’s use. In the event of a problem, the customer will have to pay for the
damage or incur civil liability.
The
photographs presented on our website are not contractual.
Variations may occur between the time of booking and the day of the event.
of the entry in the places.
If
the customer does not comply with any of the above rules and conditions
mentioned, La Maison Indigo reserves the right to ask him to leave the
housing without any form of compensation being required from him.